Privacy Policy

Sandpiper Trading Privacy Notice

At Sandpiper Trading, we value the privacy of individuals who use our websites and related services. This Privacy Notice explains how we collect, use, and share the personal information of users of our Services. By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

Information You Provide to Us

Registration Information. If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services, including your age, gender, personal interests, income, and/or marital status.

Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.

Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.

User Content. We may allow you and other Users of our Services to share their own content with others. This may include posts, comments, reviews, or other User-generated content. Unless otherwise noted when creating such content, this information may be shared publicly through our Services.

Payment Information. If you make a purchase, subscription, or other payment through our Services, we (or our third-party payment processors) may collect information necessary to process your payment. This may include your name, billing address, email address, payment method type, and limited payment details such as the last four digits of a credit or debit card.

Sandpiper Trading does not store full credit card numbers or sensitive authentication data. Payment transactions are processed securely by third-party payment service providers that comply with applicable payment security standards (such as PCI-DSS). The personal information we receive from these providers is limited to what is necessary to confirm payment, manage subscriptions, process refunds (if applicable), and maintain our records.

Subscriptions and Recurring Payments. If you enroll in a subscription or recurring billing plan, you authorize us (through our payment processors) to automatically charge your selected payment method at the applicable billing interval until you cancel. Subscription details, billing history, and payment status may be associated with your account information.

Refunds and Cancellations. Any refunds, credits, or cancellations are handled in accordance with our applicable terms, which may be provided at the time of purchase or subscription. Refunds, where issued, will generally be processed through the original payment method.

Payment-Related Communications. We may use your contact information to send you transaction-related communications, such as payment confirmations, receipts, billing notices, renewal reminders, or notices of failed payments. These communications are considered part of our Services and are not promotional in nature.

Third-Party Payment Providers. Our payment processors may collect and process your information in accordance with their own privacy policies. We encourage you to review those policies to understand how your payment information is handled by those third parties.